Welcome to the Customer Help Centre
Please choose the most relevant option for information about BCF's products, services and general trading terms and conditions.
All stores are currently open for both in-store shopping and Click & Collect.
We're following NSW and VIC Government guidelines:
• Team members working in store meet the necessary requirement
• Customers are not permitted to enter our stores if they are not double vaccinated, and will be required to present their proof of vaccination or medical exemption at checkout
• Masks are mandatory and social distancing should be maintained
All stores are operating home delivery and contact free Click & Collect services for all customers, no matter your vaccination status.