CONTACT FREE CLICK & COLLECT

Purchase your items online and collect them in 2 hours, Contact Free.

1. Browse online

Shop our extensive range of online products. When you’ve found what you’re looking for, simply add it to your shopping cart and proceed to the checkout.

2. Choose your Click & Collect store

At checkout, find your nearest Click & Collect store by entering your postcode into the search bar. Note that all our Click & Collect stores offer a Contact Free option.

3. Checkout online

Check that all products are available for Click & Collect and follow the prompts to complete your order. You will receive a confirmation email once payment is received.

4. When your order is ready, please drive to the store and call us

When your order is ready for collection, you will receive an email with your store’s phone number. You can then drive to the store’s carpark - please call us when you’re safely parked.

Check your confirmation email for your order number and store phone number.
Note: For all bulky item orders, please bring a friend.

What you'll need to bring with you

There are only two items you'll need to bring with you when collecting your Click & Collect order:

  • Order confirmation (either digital or printed)
  • A valid Photo ID

FAQ's

1. What is Contact Free Click & Collect?

Contact Free Click & Collect is our way of keeping our customers and staff safe during the COVID-19 outbreak. This option allows you to order your shopping online and collect it from an eligible store without having to come into close contact with others.

2. When will my order be ready?

After your order has been placed you will receive an email or SMS (depending on what you selected as preferred contact) confirming your order is ready for collection, along with the store details. The confirmation alert is sent to you when the order has been processed in full; therefore visiting the store prior to receiving the alert may result in your items not being ready.

3. When can i collect my order?

Orders must be collected during store opening hours. Store trading hours are displayed online on our store locator page and can vary by location.