Welcome to the Customer Help Desk
Please choose the most relevant option for information about BCF's products, services and general trading terms and conditions.
In line with VIC & ACT Government directive, some stores are temporarily closed for in-store shopping. Visit our store locator for more information on store closures. Shop online 24/7 with Click & Collect or free delivery for orders over $99* (excludes bulkies).
Due to unprecedented demand and current restrictions, some deliveries are taking longer than usual. Avoid the wait and Click & Collect to have your order ready in 2 hours.
To locate your order, we recommend using our online tracker for the most up to date information.